la petite palette - handmade brass palettes for watercolor artists

la petite palette - handmade brass palettes for watercolor artists

WHAT IS YOUR CURRENT WAITING TIME?

The current waiting time may vary at every moment. I work on large number of orders and often the time is not enough. Currently, it is up to 8 Months.

You can always send an e-mail and ask for the current waiting time as well.

WHEN MY PALETTE WILL BE READY?

When your order is ready for shipping or it is at its final stage an e-mail with all the details will be sent.

CAN YOU FINISH MINE SOONER - I AM GOING TO AN ART TRAVEL?

Why NOT! Refer to the next question!!!

IF I PLACE AN ORDER IS THERE A CHANCE TO RECEIVE IT WITHIN A MONTH OR TWO?

When placing an order you pay a non-refundable deposit that secures your order on the list and waits your turn to come. If you are in a hurry there are two options:

1. Quick service - + 50% ( 45 days)

2. Express service - + 120% (15 days)


I SENT THE REMAINING BUT I STILL HAVE TO WAIT?

You can refer to the "How to order" section and read carefully the stages.

WHAT SHIPPING COMPANY YOU USE?

I send all my palettes via regular postal services. All shipments are "priority" sent and tracking number is provided as well.

HOW LONG WILL IT TAKES FOR MY PALETTE TO ARRIVE?

It usually takes between 15-20 days but I cannot say for sure. There could be some delay in customs or any other reason which could extend the time.

I can ensure you that you will receive your package save and secured. No one lost yet! 

 

 

 

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